“With Easy Filling we're up to date with prescription processing every single day.”
Hessen Apotheek · De Bilt, pharmacist Kees Steenbeek on local filling with FarmaSort.
Fully manual prescription processing was hitting its limits
Since April 2020, pharmacist Kees Steenbeek of the Hessen Apotheek in De Bilt has used Easy Filling, a local-filling sorting solution from FarmaSort. And he is thoroughly satisfied: “The system is very easy to use, saves a lot of time, and FarmaSort is a customer-focused company.”
Before that, the pharmacy team worked the traditional way. Each morning, orders were unpacked from crates and filed alphabetically in drawer cabinets, prescriptions written up and picked by hand. They deliberately chose not to use central filling, because of the cost, and because you want to be able to serve the patient straight away.
“But fully manual prescription processing was becoming a major logistical burden. We wanted to free up more time for medication guidance and conversations at the counter, so we decided to switch to Easy Filling.”
“An assistant used to spend five minutes on a single prescription. Now it takes one minute, and that time now goes to medication guidance.”
Easy Filling: local filling, without the manual puzzle
With Easy Filling, the medicines ordered from the wholesaler arrive loose. Sorting and labelling happen in the pharmacy itself, fast, error-free and per patient.
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Prepare orders
Every morning before 11 a.m., the team prepares the bulk of e-prescriptions. The pharmacy system orders automatically from the wholesaler.
Delivered in bins
The next day the medicines arrive unsorted in order bins, completely mixed up.
Scan & sort
Each package is scanned. Easy Filling immediately points to the right compartment and automatically prints the matching label.
Ready per patient
The medicines sit neatly per patient in a compartment. With 24 compartments, the team prepares 24 patients at once, ready for immediate pickup.
Calm, space and more time for the patient
The large bulk of repeat prescriptions now melts away every day. Patients pick up their order the next day and are notified as soon as it is ready.
Less workload
“We are completely up to date with prescription processing every day.” The time freed up goes to medication guidance and conversations at the counter.
Less stock & space
From twelve to five drawer-cabinet blocks, and from metres of back-orders to just 6–7 products awaiting delivery.
Error-free and simple
“The sorting solution does exactly what you expect, it works flawlessly.” The team finds the work much simpler.
Customer-focused service
“A small-scale, customer-focused company. I can only recommend FarmaSort and their solutions.”
“I can only recommend FarmaSort and their sorting solutions, and I have done so several times. A number of colleagues have since purchased a solution too.”